Retail Management, SC
This program can be completed 100% online.
Program Description
The Retail Management Skills Certificate gives you the tools to launch or advance a career in one of the world’s largest and most dynamic industries. In this program, you’ll build practical skills in leadership, communication, marketing, supervision, and customer service--all while completing the courses required for the nationally recognized WAFC Retail Management Certificate. Endorsed by leading retailers across the country and highlighted by the White House’s Upskill Initiative, the WAFC credential is respected nationwide and supported by organizations such as the Clinton Global Initiative, ACT Foundation, and the U.S. Department of Labor. Through courses in business communication, information systems, human resources, supervision, and marketing, you’ll gain the knowledge and experience employers are looking for to manage people, processes, and performance in today’s fast-paced retail environment. Whether you're just starting out or preparing to step into management, this certificate helps you strengthen your qualifications, expand your career opportunities, and stand out in a competitive job market. You'll also be well positioned to continue your education toward an associate or bachelor’s degree if you choose.
This program is not eligible for financial aid. However, it may be eligible for scholarship funding if the student is awarded scholarships.
Recommended Course Schedule
| 1st semester | Units | |
|---|---|---|
| BUS 111 | Workplace Communications | 3 |
| MGT 171 | Supervision and Human Relations | 3 |
| MGT 212 | Leadership and Human Relations | 3 |
| IS 101 | Introduction to Information Systems | 3 |
| Semester Total | 12 | |
| 2nd semester | ||
| BUS 117 | Business Calculations and Methods | 3 |
| MGT 283 | Introduction to Human Resources Management | 3 |
| MKT 127 | Introduction to Retailing | 3 |
| MKT 210 | Marketing Principles | 3 |
| Semester Total | 12 | |
| Total Units | 24 | |
Program Requirements
Skills Certificates can consist of a single course or a short set of courses that provide training for entry-level positions or career advancement. These short-term certificates may also prepare students to take state, national and/or industry-recognized certifications or licensing exams.
Skills certificates are awarded upon completion of coursework and marked on a student's transcripts at the end of the semester. Students cannot declare a skills certificate as one's major. Skills Certificates are not eligible for Financial Aid.
To earn a skills certificate, students must:
- Maintain a minimum cumulative GPA of 2.0.
- Have no financial or library obligation to the college.
| Code | Title | Units |
|---|---|---|
| BUS 111 | Workplace Communications | 3 |
| BUS 117 | Business Calculations and Methods | 3 |
| IS 101 | Introduction to Information Systems | 3 |
| MGT 171 | Supervision and Human Relations | 3 |
| MGT 212 | Leadership and Human Relations | 3 |
| MGT 283 | Introduction to Human Resources Management | 3 |
| MKT 210 | Marketing Principles | 3 |
| MKT 127 | Introduction to Retailing | 3 |
| Total Units | 24 | |
Program Outcomes
Students completing the certificate will:
PSLO1: Apply professional communication skills, including written, oral, and digital formats, to effectively interact with customers, employees, and management in retail settings.
PSLO2: Demonstrate leadership, teamwork, and ethical decision-making skills by analyzing real-world retail scenarios and applying strategies for supervision, conflict resolution, and employee development.
PSLO3: Analyze and apply retail management concepts such as merchandising, inventory control, financial management, and customer service to improve store operations and business outcomes.
